IJM's philosophy of "Excellence Through Quality" is the driving force behind the Group's continuing success. Its resounding affirmation on its commitment to produce quality products and services has left an excellent track record through the various recognizable landmark projects and awards conferred on the Group.

In 1996, IJM was accorded the internationally recognized ISO 9002 standard for "Provision of Construction Services in Building and Civil Engineering Works". Since then, many of IJM's subsidiaries have been similarly certified.

In 2002, IJM was accorded the ISO 9001:2000, an upgrade certificate by SIRIM QAS.

The Construction Industry Development Board has conferred the following awards on the Company:-
 

in 2000, the Malaysian International Contractor of the Year Award,

in 2001, the Malaysian Builder of the Year Award, and

in 2003, the Malaysian Construction Industry Excellence Awards for Major Projects.

Steadfast in its commitment to implement quality and safety standards, IJM has taken a step forward in stamping the "Mark of Excellence" on all its products and services.

Cares for Its Employees

IJM recognizes that its employees are its most important asset as they provide the ultimate long-term competitive advantage that will lead IJM as a strong contender in the global construction arena. Recognizing this, structured training, workshops and seminars are conducted for its employees to sharpen and hone their competencies and capabilities.

Together with an innovative, enlightened management style that has a pro-active hands-on approach at all levels, the Group is able to maintain and enhance high standards in its work performance. Most importantly, IJM strongly believes in the shared destiny of the company and its employees.

Takes Responsibility for Health, Safety and Environment

IJM together with all its employees firmly believes that everyone is responsible for the health, safety and the quality of the environment. In unison with this belief, a safety motto was drawn up, "Health, Safety and Environment Is Everyone's Responsibility"

Statement on Health and Safety

In its commitment to contribute to the health and safety provisions in the construction sector, both locally and internationally, IJM had enrolled for the Occupational Health and Safety Management System (OHSAS) 18001 Pilot Program conducted by SIRIM QAS Sdn. Bhd. in 1999. Through the commitment and untiring efforts of its management and staff and true to its Safety Motto, IJM became the first construction company in Malaysia to be awarded the OHSAS 18001 certification in 2000.

Besides achieving the OHSAS 18001 Certification, IJM has surged ahead by developing and implementing the IJM Quality and Safety Assessment System (IQSAS) in all its construction projects. IQSAS is self-regulatory and ensures that higher standards of quality and safety are achieved through a culture of entrenched discipline in routine work methods and processes.

Statement on Environment

IJM recognizes that there are environmental issues in many of its operations which are both long-term and complex. In its responsibility to care and enhance the environment, IJM group has taken on the social responsibility of adopting and implementing common principles and best practices in environment management.

Environmental Management in the Construction Division

Environmental management of the Group's construction operations follows strictly the outline of the Environmental Management Plan (EMP). In the plan, environmental issues are addressed at the engineering design stage. Environmental protection procedures and mitigating measures are implemented at the construction and the operational phases.

Environmental monitoring is continuously being carried out at all project levels, often with the help of external consultants. The purpose of monitoring is to evaluate the effectiveness of mitigating measures taken to ensure that any impact on the environment is kept to the minimum.

With the implementation of the EMP, feedback on compliance and progress are provided to contractors and the relevant authorities to ensure that immediate necessary action is taken when non-compliance report has been filed.

Environmental Management in the Plantations Division

Environmental management in IJM's oil palm plantations follows the best practices outlined in the Division's planting manual.

The main focus of its environment management is to introduce the best agro-management practices to protect the environment and to implement processes for total compliance with relevant laws, regulations and standards on environment.

The various practices undertaken to protect the environment include:

The Quality, Training and Research Centre of IJM's Plantations Division constantly monitors the effectiveness of implementation, compliance and the development of new practices to enhance the environment management practices in all its oil palm plantations.